The Role

Tilt is looking for an Operations Manager to make sure all the planes are landing on schedule on our criss-crossing Product, DevRel, and Engineering efforts.

This role is perfect for someone who cares about developer experience, but who wants to dabble in the non-engineering work of releasing dev infrastructure for humans. It’s for someone who is well-organized, but who thrives in chaos.

Our Mission

Modern apps are made up of tons of services.

Developers need a standardized environment to ensure all those services behave.

Tilt Dev is a dev enviroment as code that allows teams to define how and where those services run. Tilt gives developers a single service manager that keeps the services up to date with local changes, whether they’re running on a personal laptop or on a remote cloud cluster, whether they’re built from source or centrally managed.

We believe that turnkey cloud-connected dev environments will unlock new platforms and new ways for engineers to collaborate that they can’t even imagine today.

About Us

This is a big mission, and we’re a small team (10 people, based in NYC’s Union Square).

We’re software engineers and toolsmiths. We’ve built developer tools and consumer products. Nick and Dan (founders) met working at Google on projects like Google Sheets, Google Code, and others. We think cloud-native products like GitHub and Google Sheets are great because of the new workflows they enable. We’re excited to be working towards it.

We want to be a better company in an industry that’s been neither diverse nor inclusive. Each month, we give $100/employee to an org that’s making tech less toxic. We recognize “meritocracy” and “work hard, play hard” as culture smells.

What You’ll Do

The operations manager will have a broad range of responsibilities. They will support the logistical needs of a startup team in an environment that changes quickly. They will tackle new problems regularly.

Here are some examples of projects you might work on:

  • Keeping tabs on all the moving pieces of a major launch or website re-brand, including working with an external marketer and designer and in-house developer relations.

  • Coordinating with partner engineering teams, organizing meetings, and pulling in engineers to talk to users. (We regularly work with partner teams to get feedback on upcoming features and integrate with other tools.)

  • Scheduling user interviews and tracking how user research feeds into overall product strategy.

  • Working with our head of product to determine what qualitative signals and quantitative metrics we need to track, and how to operationalize collection.

More abstractly, your goals will be to:

  • Ensure the team stays organized and on top of multiple initiatives at once.

  • Implement internal communications and processes so that information gets to people without them being overwhelmed with distraction.

  • Help us build a team culture where everyone’s doing their best work

Ideal, But Not Required

  • Prior operations experience at a startup.

    (We think this would not be a good fit for someone who expects a lot of regularity or structure in their work.)

  • Strategic-level understanding of Docker, containers, microservices, and Kubernetes. Can explain what problems they solve and why teams adopt them.

    (This is not a technical role, but we don’t want you to feel disconnected or lost or bored.)

Interested? Apply.

Even if you don’t have experience or interest in every bullet, we want to hear from you. There’s no perfect candidate, and we want to find the right fit, even if it’s different than we imagine. We especially would like to meet underrepresented/underestimated candidates.

About half our team is in NYC and working from home during the pandemic. About half is remote, each in a different city. We believe you can be successful in this role remotely.

Must be authorized to work in the US, ideally on US Eastern Time (to work with our coworkers in Europe).

Apply Here: Send an email with a resume to jobs@tilt.dev

Questions? Contact us